Don’t Grumble over fetching the coffee

One of the things I have learned over the years is the value of a cup of coffee.

My first job in Miami was time and billing for a CPA firm.  Due to public transportation scheduling, I either got to work early or late.  I opted for early.  The head CPA would usually come in early also.  He asked if I would be willing to make the first pot of coffee and have his cup ready for him when he came in the morning.  I said yes and he taught me how to make an incredible pot of American coffee.

Little did I know what a valuable lesson that was.

As my academics part of my internship stated to use coffee as a networking tool (Chegg Inc., 2016).   As an experience, use it as a customer service tool.  Nothing diffuses an upset client as a kind gesture of offering a fresh cup of coffee.  It does not matter if they accept it or even if they drink it.  It matters that you offered it.

In serving coffee to superiors, you are allowing them to stay focused on a task.  Also, it puts you in their path (Chegg Inc., 2016).  Conversations will start, opinions may be garnered and assignments will eventually be shared.

Become the best at this and other tasks and assignments will follow.

Reference:

Chegg Inc. (2016). Common situations and questions. Retrieved from  http://www.internships.com/student/resources/workplace/common-situations-and-questions

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